Send us your passwords securely.
Things are crazy these days, with cybercrime at record highs.
Now more than ever it’s essential to keep your passwords secure, especially when you need to send login credentials to someone like us to access a system for support.
We want to make sure we are helping to keep your business safe and sound, but sending us access credentials by email directly is a not going to help because email is usually unsecure.
With this in mind, please use this document as a guide.
So why is email unsecure?
Simple, emails are often sent in “clear” or “plain” text.
This means the email content is unencrypted.
If that email were to get intercepted and into the wrong hands, criminals would have access to your passwords… and that’s bad.
Further to that you may not even know it until it’s too late!
Our First Preference – A Password Manager.
Using a password manager to share login credentials is the preferred option because the password never needs to leave the password manager environment.
However, as there are many different password managers out there, your likelihood of using the same one as us is slim (if you use one at all).
But, by all means, if you would like to take this option, don’t hesitate to contact us to see what we use, and we can help you get set up.
Our Second Preference – Self-Destructing Note.
For this, we use a free service provided by Privnote.
Privnote is a free web-based service that allows you to send secret notes over the internet. It’s fast, easy, and requires no password or user registration at all.
In our case, you paste or type the credentials you want to share with us into your note, and you’ll get a link. Then copy and send that link to our email address. When we click the link for the first time, we will see the credentials in the browser once only, and the note will automatically self-destruct. This means no one can read the note again; the link just won’t work anymore.
If you need to send us (or anyone else) login credentials please seriously look at using one of the two methods above to help you keep your information safe. If you need any assistance or have any questions please don’t hesitate to contact us.