MELBOURNE IT SUPPORT ENGINEER & CONTRACTOR
Need an experienced IT professional to support your business?
I provide client-focused IT support, Microsoft 365 administration, Windows endpoint support, service desk assistance and project delivery for Melbourne organisations, MSPs and distributed IT teams.
Available for onsite, hybrid and remote contract engagements.
Let's ChatPerhaps you need additional IT capability because...
âś“ A team member has left, is taking extended leave or is committed to another project.
âś“ Your service desk has a temporary backlog, demand spike or complex work requiring additional support.
âś“ A rollout, migration, hardware refresh or site change needs another experienced pair of hands.
âś“ Your national support team needs dependable onsite assistance in Melbourne.
âś“ You need someone who can learn the environment quickly, communicate clearly and work without constant supervision.
I can join your existing team, take ownership of assigned work and provide practical support without the commitment of an immediate permanent hire.
Flexible support for existing IT teams
Supporting internal IT departments, managed service providers, recruiters and national service organisations that need reliable additional capability in Melbourne or remotely.
With a background spanning enterprise banking, managed services and direct support for small and growing businesses, I work comfortably within structured enterprise processes while remaining practical, adaptable and commercially aware.
Whether the requirement is service desk coverage, escalation support, Microsoft 365 administration, endpoint troubleshooting, deployment assistance or an onsite assignment, the focus remains on understanding the environment, communicating clearly and following the work through to resolution.
You work directly with me—the person completing the work—through Elevating IT Pty Ltd.
Let's ChatWhat you can expect
Enterprise + MSP experience
Comfortable working within structured enterprise environments while still bringing the adaptability of managed services.
Strong client communication
Clear, practical communication with technical teams, business stakeholders and end users.
Able to work independently
Quick to understand the environment, take ownership of assigned work and follow it through to resolution.
Broad technical capability
Microsoft 365, Windows endpoints, service desk support, troubleshooting, deployments and onsite technical work.
Flexible engagement
Available for Melbourne-based onsite, hybrid and remote contract or project work.
Melbourne-based | Contract & project engagements
Practical IT capability where your team needs it
Providing additional technical capacity across user support, Microsoft 365, endpoint administration, service desk operations and project delivery. Engagements can be tailored to short-term coverage, fixed-term assignments, project work or ongoing contract requirements.
IT Support and Troubleshooting
Windows endpoints, business applications, user access, connectivity, peripherals and complex escalations.
Microsoft 365 Administration
Microsoft 365, Exchange Online, Entra ID, Teams, SharePoint, OneDrive, licensing and user lifecycle administration.
Service Desk Support
Incident and request management, queue support, backlog reduction, escalation handling and leave coverage.
Endpoint and Infrastructure Support
Windows 10 and 11, Active Directory, Group Policy, Intune, SCCM, VPN, Wi-Fi and general infrastructure troubleshooting.
Projects and Deployments
Device rollouts, migrations, hardware refreshes, office moves, system implementations, documentation and knowledge transfer.
Melbourne Onsite Support
Onsite technical assistance, smart-hands work, branch support, vendor coordination and national rollout support across metropolitan Melbourne.
Need additional IT capability without adding a permanent role?
What clients and colleagues say
"We’ve had service agent Chris attend our recent requests in the Hunter Valley region.
We’d like to pass on positive feedback and praise for his excellent service.
Chris has great attention to detail, provides excellent communication, documentation and has been an amazing support on these requests.
We would really like to keep working with Chris in this region, please!"
NATALIE THORNTON-SMITH
"Chris is patient with clients who are not tech savvy and gives you confidence to go forward."
JACKIE BATTANGLINI
Hi, I'm Chris Dixon-Hughes
I’m a Melbourne-based IT Support Engineer with experience across enterprise banking, managed services and direct support for small and growing businesses.
I provide practical, client-focused support across Microsoft 365, Windows environments, user support, troubleshooting, projects and technical operations. I’m comfortable working with technical teams, business stakeholders and end users, and I take ownership of assigned work through to resolution.
My recent experience includes a two-year engagement supporting a distributed Australian financial-services environment, where I became a trusted member of the support team and a subject matter expert for three proprietary banking systems.
I’m now available for Melbourne-based onsite, hybrid and remote contract engagements through Elevating IT Pty Ltd.
Looking for someone who can become productive quickly?
Let’s discuss the environment, the work required and the type of engagement that would best support your team.
Discuss your contract requirement
I am available for Melbourne-based onsite, hybrid and remote engagements, including short-term coverage, fixed-term assignments and project-based work.
Book a brief introductory call to discuss your environment, the work required, timing and whether my experience is the right fit for your team.
You are also welcome to email through a position description, project brief or statement of work before the call.
Choose a time that suits you
